About
FSA & HSA Payment Policy We gladly accept Flexible Spending Account (FSA) and Health Savings Account (HSA) cards for qualifying therapeutic massage treatments. To ensure your payments are compliant and successful, please review the IRS requirements below before booking your session. 1. Letter of Medical Necessity (LMN) Required By default, the IRS classifies massage therapy as a general HSA / FSAwellness expense, which is not eligible for FSA/HSA funds. To use your pre-tax health funds, you must obtain a Letter of Medical Necessity (LMN) from a licensed healthcare provider (such as a doctor or chiropractor) before your appointment. Your LMN must include: Your specific medical diagnosis (e.g., sciatica, chronic back pain, fibromyalgia). The recommended treatment (therapeutic massage). The duration the treatment is required (LMNs are typically valid for up to 12 months). 2. Eligible vs. Non-Eligible Services FSA and HSA funds may only be used for clinical, rehabilitative treatments meant to treat your diagnosed condition. Eligible Services: Deep Tissue Massage, Sports Massage, Lymphatic Drainage, Hip & Sciatic Pain Relief, and Prenatal Massage. Non-Eligible Services: Spa packages, seasonal specials (e.g., Pumpkin Massage), Sound Healing, and relaxation-focused enhancements. If you book a non-eligible service, you must use a standard payment method. 3. Card Declines & Reimbursement While our system can often process FSA/HSA cards directly at checkout, some plan administrators use strict automated filters that may decline the transaction at the terminal. If your FSA/HSA card is declined, you will be required to provide an alternative form of payment at the time of service. We will gladly provide you with an itemized receipt that you can submit, along with your LMN, to your plan administrator for manual reimbursement. 4. Cancellation Policy Reminder Please note that our standard 24-hour cancellation policy applies to all FSA/HSA appointments. A declined health savings card does not waive the cancellation fee, and a backup payment method will be required to hold your appointment.Business Hours
- Monday
- 9 AM - 5 PM
- Tuesday
- 9 AM - 5 PM
- Wednesday
- 9 AM - 5 PM
- Thursday
- 9 AM - 5 PM
- Friday
- 9 AM - 5 PM
- Saturday
- 10 AM - 4 PM
- Sunday
- Closed
Cancellation Policy
Please cancel at least 24 Hours in advance or you will be charged 100% of the service. Any No Show appointments will be the charged 100% of the service for that appointment. If you are more than 15 minutes late your appointment will be cancelled and you will be charged full price.